Status: Open Sunday Closed Monday 7:30am-6:00am Tuesday 7:30am-6:00am Wednesday 7:30am-6:00am With just a couple of hours and a reasonable amount of money (though the battery itself ended up being somewhat expensive), my car was tested and outfitted with a new battery. I am giving them a fifth star. Moreover, I had also requested that they change the fuel filter as well. It all took half an hour. The assertion that anyone in our organization did is simply false. Their waiting room has a window a/c unit, complementary coffee, tv, and plenty of magazines. The pricing seemed reasonable, especially for a place in town, and they also rotated my tires for free. COVID update: Master Car Care has updated their hours and services. Luckily, I can rest easy now that I've discovered Master Car Care. 14 Locatio, The City of Houston - December 20, 2011 City Council Meeting, http://www.childadvocates.org/car-pros-for-kids. They did have to keep my car overnight, which isn't a problem for me but might've been for someone else.They gave me the report on my car and I was able to choose what I wanted serviced (I just did it all). Offering concierge drop off and pick up from your home with a appointment! Master Car Care gives 3 years. Reviews (281) 885-9291 Website. See reviews, photos, directions, phone numbers and more for Master Car Care locations in Houston, TX. I actually did some research into what the problem might be and presented the forum and search results to the representative. With just a couple of hours and a reasonable amount of money (though the battery itself ended up being somewhat expensive), my car was tested and outfitted with a new battery. Thank you for your feedback Aaron. I always change my own oil, and I use a special synthetic blend that you can't buy in the stores. We need to take my wife's SUV in for some minor electrical issue and there is 100% no doubt where we are going!!! took a look at my car he asked if any work had been done on it recently, which was indeed the case. I didn't get the feeling like they were jerking me around like every other repair shop. Master Car Care LLC is 2305 Yale Street, Houston, TX 77008 address. 2305 Yale St. Houston, TX, 77008 (713) 862-6639 . I would recommend you taking your car to your dealership esp for accidentsOh and after I left. Starting at-- ... , Houston, TX 77074 ND Healthcare Services Inc. 9898 Bissonnet St Suite 582 , Houston, TX 77036 Kerico Health Care. Great customer service. My first of three visits to Master Car Care in the span of a fortnight was caused by my absent-mindedly playing my car stereo while I grilled and drank beers with a few friends in front of my house until it died. The Master Caregiver Company was established to change the paradigm of professional caregiving companies. Friendly customer service oriented auto shop. There were a number of maintenance items which needed attention, but they were not dire.She asked us if she would be able to drive her vehicle home today or drive it in upcoming days. To my surprise, I got such a great deal. I spoke December 20 on the topic (see video fastfoward & play @ 27:36 ). It all took half an hour.All of the above was free of charge. Based upon our technician's diagnosis, we recommended that the battery and alternator be replaced and gave her a quote for both. I spent less than $400 for a tune-up, synthetic oil change, tire rotation, a headlight replacement, and my rear differential changed.The oil change was free for because I mentioned I was going out of town for my Birthday! The replaced a sensor and it still didn't work. One of the largest resources on the Internet for finding autos & automotive services and related businesses, worldwide. Great job and very friendly. "We are open and serving clients as a essential business during this time! They later called and informed me that changing the fuel filter would be a much greater expense than expected (they go by man hours according to auto repair books, all shops do). We did know that putting a higher weight oil would remedy the problem temporarily for the short term but this is not a true fix and is known to cause larger issues long term. I found that this customer was treated in a professional and highly ethical manner. Master Car Care is open six days a week for your convenience. We are starting out our new page! I was happy to donate to a cause I believe in and to receive car maintenance in return is frosting on the cake.They stand behind their work. Second and third visits was due to a sudden condition that had to be taken care of right away.So far they seem to be honest. MasterCare Houston 10103 Fondren Rd. At Master Car Care, we service everything from Acuras to Volvos; American cars, SUVs, light trucks, even your classic Mercedes or BMW. The assertion that anyone in our organization did is simply false. What people say about Master Car Care LLC 0 Reviews. And, as she had requested, we also gave her a second estimate for a number of additional issues found after she had requested we look at and give her an estimate for future needed repairs.We did find a few additional items that would eventually need attention, but at no point did we ever tell her that the additional recommended repairs were mandatory or an immediate safety requirement. Our ASE-certified technicians will care for your vehicle with the highest level of integrity. Some tips from our friends at the Greater Heights Chamber of Commerce. Great place! How freaking sweet is that? Search for other Auto Repair & Service in Houston … He said that they were a family business and wanted to take care of everyone of their customers. I'm still not convinced she hadn't been. The car was always completed by the time they said it would be done.The folks who work there have a very serene, almost zen like quality to the way they address the customer.No complaints at all. Great customer service. We have not and would never take advantage of any customer. He was there within 30 minutes and had my truck at the store and unloaded within 10 minutes. What really iced the cake, however, was when it came time to settle up. Seem to do a good job but this is the second time I've been told the car is ready and when I arrive it isn't and I have to wait for them to prepare it. My experience was and continues to be horrible. They did a courtesy check of my Jeep today after I got rear-ended without visible damage. Super nice. I did have to ask them to remove some glass that they had missed, but they did so quickly without seeming annoyed.My only complaint was that I had also requested an estimate on having a few little dents repaired when I had the windows fixed, and they never gave me the estimate, even after I reminded them.Overall, they are reasonably priced and trustworthy, and I would not hesitate to bring my car here. Not only can this cause you to age prematurely, it means you'll age faster on one side. The staff was professional and nice. After keeping it a few hours and retesting it they found nothing. Turns out the engine check light was due to the gas cap not being on tight enough, so they tightened it and turned off the engine check light. Master Car Care at 2402 Blodgett St, Houston, TX 77004. I'm overly cautious about where I go to get my oil changed as - being female - I've had a lot of places assume I'm an idiot and attempt to get me to agree to numerous unnecessary repairs they 'discovered' while simply changing my oil. Reiterating that I love this place! But down the road of life, that same sun that feels so good on your face could lead to rough, patchy skin and even cancer. We provide home care for adults dealing with life-changing illnesses including Alzheimer's, dementia, vascular dementia, MS, Parkinson's disease, as well as specialized geriatric care. When they called me later this evening to inform me my truck was ready, I told Harrison that I'd have to pick it up in the morning, due to my wife now being at work, and I was watching both of my munchkins. In return they were so rough with the car they damanged my transmission and now are only willing to pay for the fees that were incured at the dealership to repair their work, some of which needed to be redone, but not willing to refund any of their repair work! I will have routine matenance and upkeep issues addressed as always, but NOT at Master Car Care.I am 67 years old, female, and living proof that little old ladies may still be stereotyped and taken advantage of  in some everyday  situations. Worse auto non-service experience of my life. Unfortunately, that was one of the options that I had found with my research that was just brushed aside. If you live in the Heights area and are looking for a good, nonest mechanic, Master Car Care may be your guys. Your email address will not be used for any other purpose, and you can unsubscribe at any time. All money collected goes to Child Advocates and Master Car Care picks up the cost of the oil changes, the children get help, you get free oil changes, and we get new customers or at least the chance to see previous ones again. Seriously!?!?!? repairs including cosmetic damage and a buckled wheel. Write a Review Be the first to review Master Car Care LLC! I had a repair that required many hours worth of work. That is also something you just don't see much of these days in any industry.And finally, they are honest. They forgot to bolt on my axel to my suspension or something. Get quality auto assistance from the experts at Master Car Care in Houston. Just a real pain in the ass. My girlfriend said she didn't realize how bad it had been even before the problems - until compared with how well it ran after Master Car Care worked their magic.As we left the shop after getting my girlfriend's car back, I mentioned that my A/C hadn't been running all that cold. Our team will be happy to answer any questions you may have. COVID update: Master Car Care has updated their hours and services. The first time was routine scheduled maintenance. They took my car in right away and kept me up to date via phone as I walked the antique shops on Yale. I had a good experience there last weekend. That’s why Master Car Care offers an industry leading 36 months or 36,000 mile warranty on most repairs. i missed work not having a car, and have spent a total of $1400 on all this when i just went in for an oil change. He recommended that if she chose to drive it home today that she should have someone follow her in the case it failed.At no point in time did we state that she would not make it home unaided. I went in to get a quote for a tune-up. Took my older truck in a couple weeks ago for an oil light that would come on after the engine was warmed and would only come on when idle or braking with engine going under 1000RPM. I am giving them a fifth star. Please call us at 713-862-6639 and speak to one f our service advisers - we will be glad to give you an estimate. Fast, friendly and price competitive! Website by kukui. Make a minimum donation of $35 to Child Advocates during the month of February online or at one of the participating Car Pros for Kids locations and receive two free oil changes to be used on the same vehicle any time this … My check engine light was on and I needed to get my Toyota 4Runner ready for a road trip. Great business/ highly recommend! That's why Master Car Care offers an industry leading 36 months or 36,000 mile warranty on most repairs. I drove my car home: it drove as it always had. Call to schedule 713-862-6639", “After Harrison took a look at my car he asked if any work had been done on it recently, which was indeed the case.” in 24 reviews, “Mario even told me to go online and print out some coupons to get $50 off my repair.” in 11 reviews, “Tammy greeted me when I arrived and immediately had a mechanic take my car into the shop and start diagnostics.” in 9 reviews, Master Car Care services any car from a newer vehicle and its scheduled maintenance work to an older vehicle you want and need to keep mechanically sound. The car was pronounced incapable of running.The next thing I knew, my car was idling in their driveway. Thank you for your feedback Aaron. At Montrose Car Care we get you in and out as quickly as possible getting you back on the road. To my surprise, I got such a great deal. Get directions, reviews and information for C & R Master Car Care in Houston, TX. I will continue to come here to get my oil changed as long as I have the coupon! Harrison was at my house within 10 minutes with the keys to my truck in hand. We made pressure free recommendations to you with explanations and were exceptionally transparent throughout the process. Now Offering Body Work! The Annual Greater Heights Area Chamber of Commerce Crawfish Festival, Check out or Groupon deal and help us support Harris County Child Advocates, Two 30-minute oil changes each include oil filter & 5 quarts of motor oil & support Harris County's Child Advocates program, Looking foward to the Heights Crawfish Festival- Get your Raffle Tickets at Master Car Care (Proceeds benefit the Greater Hights area Chamber of Commerce) See you there, From the Owner of Master Car Care- To regulate unscruplous towing companies and body shops from overcharging, the city is proposing a one-size-fits-all ordinance that paints all automotive categories with a broad brush. They provided a shuttle for me to work and picked up up when all of the services were complete. I spent less than $400 for a tune-up, synthetic oil change, tire rotation, a headlight replacement, and my rear differential changed. The "check engine" light on my 01 Chevrolet Tahoe would not go out and failed inspection because of faulty O2 sensors. I dropped my truck of to have the AC worked on. We take all customer feedback seriously and will continue to work to better our service. Master Car Care is one of 20 or so auto shops that participate in an oil change program benefiting Child Advocates of Houston. Distance: 598 yd. See reviews for Master Car Care in Houston, TX at 2305 Yale St from Angie's List members or join today to leave your own review. Thank You for everything Master Car Care and a million Thank You's to you Harrison! THEY WILL MESS UP YOUR CAR AND NOT TAKE RESPONSIBILITY FOR IT!i went in for a free oil change and they made a reccomendation to have something repaired on my control arms. I took my car in because my engine light was on, and also wanted estimates on getting some dents fixed and repainted. That first trip was a fairly straightforward procedure. My car fell off of the wheel and fell into the groundI needed to get a ride to workIs this place worth the trouble or is it better to just go somewhere else. Quite disappointed with my experience. I hope to earn your trust in the future and would be honored to assist you personally in the future. They seem to do good work at a fair price. We are a local family owned and operated business with over 36 years of experience helping Houstonians maintain and keep their vehicles in good operation. WOW! Get reviews, hours, directions, coupons and more for Master Car Care at 2305 Yale St, Houston, TX 77008. They sent a tow truck to get my truck. I stand behind their professionalism and technical capabilities. I was quoted one price that was competitive but also not ridiculously low (compared with the dealership) and when the job didn't take as long as it might have, they charged me accordingly. I took it to another shop and all I needed was an oil hangs with a higher weight oil. I was taken-aback by his question. Admit it. They were not even in a rush once I got there, which is what I was prepared for as is typically the case with other auto shops.They are charitable. The fine gents at Master Car Care certainly live up to their motto, "Yesterday's service, today's technology.". :D. They got me in the same day and diagnosed for free. I called to see if they could fit me in today. Menu & Reservations Make Reservations . My first experience a few years ago wasn't great but they have made up for that in spades since then. Master Car Care LLC 2305 Yale St Houston, TX 77008. Master Car Care is one of Houston’s best automotive and light truck collision repair specialists. I've brought my car here three times now in less than one year. No issues . Yes, We Are Open For Business! The reason your oil pressure switch was replaced was because it was leaking excessively, which was explained at the time of recommendation and you agreed to conduct the repair. Everyone was really nice and the waiting area and office were clean and welcoming. He merely brushed my wallet aside, and simply said next time I was at the store, to pick up an extra case of water or soda for the guys in the shop. BBB Video Player - Automobile Maintenance Schedule Besides having a service list in your vehicle man, Houston Gas Prices - Find Cheap Gas Prices in Texas, "2012 Car Pros for Kids" Two Oil Changes to Support Child Advocates (Half Off). We did know that putting a higher weight oil would remedy the problem temporarily for the short term but this is not a true fix and is known to cause larger issues long term. more Master Car Care services any car from a newer vehicle and its scheduled maintenance work to an older vehicle you want and need to keep mechanically sound. At no point in time did anyone on the Master Car Care team stereotype or attempt to take advantage of this client. Find 247 listings related to Master Car Care in Houston on YP.com. The GM had my information from the battery episode, and mentioned that my particular make had some issues with filters, and he'd go ahead and put some on order just in case that's what it turned out to be. We would like to encourage use of the Better Business Bureau website www.BBB.com they have wonder information on many subjects we all face check out the "For Consumers" section to the "tips" tab they have many categories covering things like auto tips, scams, and disaster preparation info. I called to see if they could take my car in and they said I could come in straight away and they drove me back to my house, otherwise I would've had to take a cab. 110 East 24th Street, Houston, TX 77008-2517. Master Car Care services any car from a newer vehicle and its scheduled maintenance work to an older vehicle you want and need to keep mechanically sound. After running some diagnostics a few days later, however, it turned out that I actually just had too much Freon. Not very many mechanics are that honest these days.I recommend Master Car Care for any of your automotive needs. The "check engine" light on my 01 Chevrolet Tahoe would not go out and failed inspection because of faulty O2 sensors. My AC was leaking from the inside so I took it to my dealership who said they'd charge a minimum of $50 just for a diagnosis. Second and third visits was due to a sudden condition that had to be taken care of right away. For over 26 years, Master Car Care, conveniently located in the Heights, near Downtown Houston, Garden Oaks Allen Parkway, Rice Military, and Oak Forest, has served Houston's busiest professionals and families. We here at Master Car Care strongly support this cause and urge you to do the same, on behalf of Child Advocates and the thousands of children you will help THANK YOU! even told me to go online and print out some coupons to get $50 off my repair. Welcome! Rest assured, you'll find the affordable and perfect oil change at this shop.Master Car Care's certainly ready for your business at their terrific body shop. While we do make mistakes, we will always own up to our mistakes, and fix them promptly to make sure all of our customers are treated fairly. Our ASE certified technicians will care for you vehicle with the highest level of integrity. I literally had the BEST CUSTOMER SERVICE of my life today. -Harrison Rusk, General Manager. Official site of the City of Houston, Texas municipal government. The specific part needed was still pricey, even used, so he said they could probably weld a fix that would be less expensive, and guaranteed, so we went that route plus the brake work. If you are looking for car service, look no further! I went to pick it up and they didn't charge me anything for the tow or the test. Beware.I am not a liar: I have no reason to lie.Your calling me one is par for the course, evidently. The reason your oil pressure switch was replaced was because it was leaking excessively, which was explained at the time of recommendation and you agreed to conduct the repair. Get directions, reviews and information for MasterPro Car Care in Houston, TX. Trust your vehicle to Master Car Care because they stand behind their work with a three-year, 36,000-mile warranty on most repairs. For over 26 years, Master Car Care, conveniently located in the Heights, near Downtown Houston, Garden Oaks Allen Parkway, Rice Military, and Oak Forest, has served Houston's busiest professionals and families. Also gave me an itemized estimate for the dents. My check engine light was on and I needed to get my Toyota 4Runner ready for a road trip. Its a free website, and cell phone app that tells you the prices of gas in your requested area.. All of our team is dedicated to excellent customer service and satisfaction and we have reviewed this interaction together to better our practices. However, a couple of days later, my girlfriend's car basically had a busted axle and brake damage as if she had been off-roading or something. Tip of the Day- Frequent drivers receive heavy doses of UVA radiation to the left side of the body, according to the The Skin Cancer Foundation website (SCF). We have not and would never take advantage of any customer. greeted me when I arrived and immediately had a mechanic take my car into the shop and start diagnostics. I will definitely take my car back here off future repairs. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I paid for the fix that fixed nothing and walked out disgruntled. 157 reviews of Master Car Care "Chose Master Car Care because it was in my neighborhood and seemed like a reputable place because it's been around for awhile. I was a first time customer this past April. 2125 Yale. I was helped out by a young man named Harrison. They are now my first choice in any auto maintenance I will need. We will notify you when anything happens in Houston. So they ran test to see if they could determine why it wouldn't start to begin with. I got the car jumped the next morning, but it became increasingly harder to do, until I realized I'd have to take it in. ... 2305 Yale St. Houston, TX, 77008 (713) 862-6639 . We here at Master Car Care strongly support this cause and urge you to do the same, on behalf of Child Advocates and the thousands of children you will help THANK YOU! The customer service is friendly and laid back. A short while later, I was presented with a written estimate totalling $1975.07, and the alternator and battery were pronounced dead--no hope, replacement needed on the spot , now, or else !I informed him that I would have my son-in-law come immediately,  to tow me home, since he assured me that I would probably never make it back unaided. For over 30 years, Master Car Care has provided the finest auto service by uniting the best technology, talent and leadership to create a relationship that benefits clients, team members and our Houston … They took my car for a 32 daysMy insurance only paid for one monthThat's a big deal to meAnd I feel like they took my car insurance for a ride!!! Search for cheap gas prices in Houston, Texas; find local Houston gas prices & gas stations with the best fuel prices. Tip of the Day- a very handy Maintenance schedule we would like to share with you. Customer service was ok but most of the time I just felt cut off and not listened to. These guys do a good job, are honest and take care of you. Additionally, they sent me a survey a few days later, so it was nice knowing that, had I had a bad experience, I could tell them so. Definitely ask what the wait might be if you are dropping your car off for diagnostic. At Master Car Care, we service everything from Acuras to Volvos; American cars, SUVs, light trucks, even your classic Mercedes or BMW. Reviews (281) 537-1212. Not happyPlease stay awayI lived in the heights and I got into a accident right down the streetI had my car towed to their place four blocks down and they promised to fix it. Master Car Care is open Mon, Tue, Wed, Thu, Fri, Sat. You, sir, have just earned yourself a loyal customer. Please tell your friends about the great service we provide. At Master Car Care, we service everything from Acuras to Volvos; American cars, SUV’s, light trucks, even your classic Mercedes or BMW. Master Car Care provides high-quality car parts for all major vehicle systems, as well as off-road, marine and industrial equipment. It's been running great ever since. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. They did have to keep my car overnight, which isn't a problem for me but might've been for someone else. They had me in and out of there in 90 minutes (luckily it was just a belt replacement) and even though they had the power to totally gouge me, they didn't. We offer you the ultimate service and custom installation by the very best staff available. Suite #402, Houston, TX. We take pride in having received overwhelmingly positive feedback from our customers in those 36 years. 158 reviews of Master Car Care "Chose Master Car Care because it was in my neighborhood and seemed like a reputable place because it's been around for awhile. Also gave me an itemized estimate for the dents. 2500 Yale Street, Northside, Houston 77008, TX, United States. They waited until nearly 6pm for me to drive all the way across town from work to drop off my vehicle for work. "In an attempt to not have this report broadcast further, I asked to be taken out to see my car. Yes, We Are Open For Business! No one likes dealing with car problems, and Master Car Care makes it as painless as possible. We can handle all collision and body work from minor dings to major collision repair. Collision & Body Work -We can handle everything from minor dings and scrapes to major collision repair. Find ACDelco auto parts for your vehicle at Master Car Care in Houston, TX. That's why Master Car Care offers an industry leading 36 months or 36,000 mile warranty on most repairs. If your vehicle needs auto body repair, check out Master Car Care & Collision with real ratings and reviews in Houston, TX, 77008 ? Master Car Care is open six days a week for your convenience. We work on weekdays through 7:00am to 6:00pm.At weekends, we work on Saturdays through 8:00am To 4:00pm and we are closed on Sundays.. You can contact us by 713-862-6639 phone number or www.mastercarcarehouston.com website.. To learn more about Master Car Care LLC you can visit www.mastercarcarehouston.com … She said they could take a look at it at no charge and even drain it at no charge if that was the problem. He was there within 30 minutes and had my truck at the store and unloaded within 10 minutes. I brought it in with Max A/C blowing at 74 degrees and about 20 minutes later the GM himself, even thought it was almost closing time, had it running at 58 - so cold that my glasses are fogging up every time I get out of the car. Staff was great and I will definitely be taking my truck there next time something goes wrong with it. I called to see if they could take my car in and they said I could come in straight away and they drove me back to my house, otherwise I would've had to take a cab. Menu & Reservations Make Reservations . He refused! more Find ACDelco auto parts for your vehicle at Master Car Care in Houston, TX. Turns out the engine check light was due to the gas cap not being on tight enough, so they tightened it and turned off the engine check light. We take all customer feedback seriously and will continue to work to better our service. The reviews seemed pretty good so I came by and was able to talk to Tammy. I plan on bringing my new car here in the future. Annise Parker, Mayor of Houston, Texas. Call us at 713-862-6639.…. She brushed the concept aside and told me that they would diagnosis themselves (which they officially never did). I stand by our team members recommendations and was present when the initial conversations happened and can say with full confidence that the lady who helped you did not attempt to speak over you, if anything in the conversation made you feel that way I sincerely apologize. Highly recommend. You like looking good in your car. Welcome to Montrose Car Care. Great, honest customer service. Very friendly staff and I'm definitely going back whenever I need some work done. I walked in without an appointment on a weekday morning, they took down my info, showed me the restroom and the waiting room, and next thing I know, a nice man was telling me my car was done, but I could stay longer if I wished. The cost was around what the insurance company said it would cost (I didn't get repairs through the insurance because my deductible was higher than the repair cost), so I knew they were not ripping me off. When integrity matters choose Master Car Care. I've come here twice. 713-862-6630. 175 Houston, TX 77096 281-974-5171 281-974-5171 | Company Website. See reviews, photos, directions, phone numbers and more for Master Car Care locations in Houston, TX.