Facebook Advertising Policies change all the time. We know, we know. You’re not alone. Unless, of course, your ad account gets disabled. Required fields are marked *. Hello, I am dropshipper and my Facebook Account got restricted from advertising as I created a new page to advertise. Lesson Learned: Don't use ePacket. Since the policy update, Facebook has created a tool for branded content. You must still tread lightly. Facebook defines branded content as “any post—including text, photos, videos, Instant Articles, links, 360 videos and Live videos—from media companies, celebrities or other influencers that features a third party product, brand or sponsor.” For example, a makeup brand may collaborate with a beauty influencer to promote a new eyeshadow palette. Adult content is never permitted in Facebook advertisements. Remember that your appeal may have been read by AI (artificial intelligence)/ a robot, which often produces a canned response. Get help now,” is not permitted. However, Facebook branding cannot be the most “distinctive or prominent part of the creative.” You may be thinking, “I’ll use the Facebook logo in my ad to grab the attention of viewers.” Perhaps it would make the ad seem more “official.” Sorry to burst your bubble, but using the Facebook logo in any way, shape, or form is strictly prohibited. This restriction is on my personal profile. Rent Facebook account for Advertising. Before you jump in the air screaming "NOT MY ADS! There are a lot of reasons why Facebook could disable your ad account, but all of them can be divided into 2 categories:. I have workarounds now to help my clients, but my priority is to get my personal access back. If your offense was minor, you may be able to create a new ad account. What are other reasons for account deactivation? Industry Related Hashtags For Your Small Business. To avoid this inconvenience, it’s best to prevent this predicament altogether. This includes, “nudity, depictions of people in explicit or suggestive positions, or activities that are overly suggestive or sexually provocative.” But perhaps you are in the business of selling undergarments, body wash, or art. As we know, Facebook ads have completely changed the advertising game. Is your Instagram Account Blocked, Restricted or Shadowbanned? I have been restricted from my facebook account. We hope your story has a happy ending! Facebook Advertising is more popular in the world and bring to businessman a lot of benefits. Facebook disabled and restricted all of my advertising last week off of one ad and today I’m so grateful to report the appeal was accepted and they turned my accounts back on.. If you get a message like this one, you will need to rereview their Advertising Policies. 4 months ago I received a notification from Facebook that my advertising access has been restricted: "Your Advertising Access is Restricted • You're no longer allowed to use Facebook Products to advertise. If your account has not been disabled and you would like to avoid the horror stories you’ve heard from your colleagues, there are ways you can protect yourself. Let’s find out why your account may be suspended and then learn how to get it running again! For many of the topics below, your company will need to apply for written permission from Facebook. #1 Try to … General ad disapprovals - occasionally some ads would just be flagged for violations, even though they were above board. , and try to avoid questions that ask the viewer identifying questions. with Facebook. Uh oh. For many of the topics below, your company will need to apply for written permission from Facebook. Receive new and exclusive online marketing tips from the owners of Kapok Marketing each month. There are many reasons an ad account can be disabled. If this has happened to you, not to worry! . The appeal process could take anywhere between several hours to a couple weeks. There’s a chance they will not be able to give you a definitive answer. For the past 3 years, I have managed roughly $200,000 in ad spend - though mostly through partner business managers. Unless, of course, your ad account gets disabled. By using our Services, you agree to our use of cookies.Learn More. is never permitted in Facebook advertisements. I solved my issue just by creating a new facebook user account. Unless, of course, your ad account gets disabled. I have 4 and have been locked out of all. So instead there was the option to appeal the restricition decision. This happened over the weekend, while i was not even doing anything with ads. How do I know if my Facebook account, Page, or Business Manager account is restricted from advertising? Even if the response is “final,” you can still keep asking. Well, this happens even to the greatest of us. They make it easier for small and large businesses alike to reach their. If your offense was minor, you may be able to create a new ad account. Keep a lookout for updates and amendments. Posting anything on this list is a big no-no. We do what we do because we love digital marketing, and we enjoy using our knowledge and experience to help local businesses develop and execute killer marketing strategies. If filing an appeal leads to a dead end, try contacting a Facebook Marketing Expert. Similar to the Facebook and Instagram outage earlier this year, this experience is a reminder not to put all your eggs in one basket. Last but not least, Stoian recommends doing a final review of the ad copy, ad creative, and landing page prior to getting approved. Benjamin Chacon’s article on branded content includes a step-by-step tutorial on how to tag and post branded content. Facebook updated their branded content policy in 2016. Only set up accounts with payment information when you are ready to use them, and do not put payment information into accounts that you are not actively using. They make it easier for small and large businesses alike to reach their targeted audiences in innovative and effective ways. If your Facebook account, Page, or Business Manager account is restricted from advertising, you'll receive a notification when you try to take an action such as creating an ad or updating your business settings. Old page got penalty due to delay in delivery in the month of October( Some orders took 50 days to deliver smh. Focus on your unique selling proposition, and try to avoid questions that ask the viewer identifying questions. The possibilities are endless. 68 Reasons Why Your Facebook Ad Got Rejected or Account Got Banned. When I tried to connect my personal Facebook account, there is a promt that says "Ad Account connect failed".When I log in through Facebook business manager, there is a notification that says "Business Account Restricted From Advertising- You can't use … But perhaps you are in the business of selling undergarments, body wash, or art. We know, this list of “. You can check the status of your ad accounts, Business Manager accounts, commerce accounts, catalogs and Pages in Account Quality, which you can access when signed into your Facebook account. What To Do When Facebook BANS Your Ad Account - Flexxable Basically, be remorseful and ask for another chance. Obviously, there’s a limit. This includes, “nudity, depictions of people in explicit or suggestive positions, or activities that are overly suggestive or sexually provocative.”. Gasp! Don’t know where to start? cannot be the most “distinctive or prominent part of the creative.” You may be thinking, “I’ll use the Facebook logo in my ad to grab the attention of viewers.” Perhaps it would make the ad seem more “official.” Sorry to burst your bubble, but using the Facebook logo in any way, shape, or form is strictly prohibited. in 2016. Do not schedule ads too frequently. What’s worse than being deactivated? Make sure that the new card information has been updated on your account. I connected the new one to same business manager and now using that to manage. Though I do acknowledge I have made mistakes, none of my ads or violations have ever been blatantly out of policy - in fact, I still consider almost all of them to be within their policies. I rarely have any issues getting my ads approved. You want repeat exposure to your ad. My entire business exists now because I saw that I should stop fighting Google over my account suspension and find something else that worked. Consider yourself lucky, because this is an easy fix. How can I tell if my account was restricted? This feature allows publishers and influencers to officially tag a business partner. on how to protect your account from deactivation. This includes direct or indirect assertions or implications about a person’s race, ethnic origin, religion, beliefs, age, sexual orientation or practices, gender identity, disability, medical condition (including physical or mental health), financial status, membership in a trade union, criminal record, or name.”. That’s when I started learning Facebook ads. Take the time to write an email that is honest, descriptive, and appreciative. If this is the case, log in and check your account to see if all. Your … Should Your Business Have a Pinterest Account? If something were to go wrong, all accounts would not be in jeopardy. If you get a message like this one, you will need to rereview. In each of my appeals, I acknowledged where I think I had violated Facebook's policies, my estimations for how much ad-spend I will be managing in the next 6 months, I was committed to maintaining a good user experience for the platform and ensuring all campaigns remain within policy in the future. Make sure that. This has been a stressful situation as my business is hinged on this service. Then, you will have the opportunity to state the issues you are experiencing and describe your recent account activity. I looked around everywhere for a support live chat which I heard used to exist in the past but now does not. If you sought out this article to be proactive, have a look at her suggestions below. Fortunately, for us, our account was accidentally deactivated. When your Facebook Ad account gets disabled, it's typically because one or multiple of your ads violated their advertising policies. This should be addressed promptly. Click here for more info.”. They are a monopoly and internet dictator that arbitrarily restricts your account with ZERO warning and ZERO information as to why. But, there is a chance they will be able to view details on the back end, to give you an informed opinion. In the spirit of spooky season, feel free to share you deactivation horror story below. In this post, we explain the most common reasons for account disablement. First, you’ll need to find out if you are eligible for a consultation. If you sought out this article to be proactive, have a look at her suggestions below. Can not file an appeal, Spent hours talking to support via messenger and NO ONE can tell me what policy was violated or why my account was restricted. This is our final decision.". Technician's Assistant: What specific product are you working with? Banfield has created an easy to follow, step-by-step guide on how to do this. You’ll simply need to create a new ad account in your business manager, a new Facebook page, and set up a new payment method. In this post, we will answer all of the questions you may have about Facebook ad account deactivation. This way, you can have separate ad accounts for each client or business. If one administrator is disabled, another may take his or her place. Instead, try, “We have dental care plans for your every need. The easiest way to tell if your Facebook account has been restricted from advertising is to go to a page you are an admin of and try to boost a post. But the reality is, I am still restricted. Innocent!”  Fortunately, you have the option to submit an appeal. In some cases, you may not have to create a new Facebook page. . Incomplete business manager setup (not verified?). Be sure to, your marketing efforts across multiple channels. In checking my account it looked mentioned that my advertising was still restricted. Make sure that, both, ads and organic posts tag the business partner. They gave me access and got rid of this annoying warning in my account. If you’re in the clear, stick around to learn ways you can protect your account from being deactivated in the future. How to Recover a Suspended Facebook Ads Account : Social Media … This restriction is on my personal profile. What To Do When Your Facebook Account Is Locked or Disabled - … First, you must log in to your Facebook account. I am a new retailer and I'm having trouble adding an ad account for my shopify store in Facebook business manager. I'm committed to getting back in, managing the entire operation much more professionally and investing heavily in ads over the next few years for my personal business and agency clients. Facebook’s policy regarding personal attributes states: “Ads must not contain content that asserts or implies personal attributes. For details regarding these guidelines, visit Facebook’s, Financial and Insurance Products and Services, Ads About Social Issues, Elections, or Politics, If you’ve read the violations above and are still scratching your head, review Facebook’s page on. Some require certifications, age requirements, and/or additional authorizations. Make sure that your payment and billing information is up to date. Being deactivated. Home > Blog > Social Media Marketing > Why Your Facebook Ad Account is Disabled and How to Fix It. If you’ve received 10, 20 or 50 denials, it’s safe to assume that it’s a hard no. Believe it or not, this is a topic that Facebook describes as a “common point of confusion.” Other platforms may give more leeway in this area, but Facebook has strict guidelines on what it deems acceptable in regards to explicit material or images. You’re in complete shock and your first thought is obviously, “Why?!”. If your appeal is denied, there are still some things you can do. Brand New IP Address (NOT VPS) I learned this the hard way, after … Then you can schedule an appointment. It implies that you know that the viewer has gingivitis, which is too personal and invasive. You will no longer be allowed to advertise on Facebook. The last thing you want is to incur so many infractions that you are banned from Facebook advertising, forever. But I do not know how to get in touch with a Facebook ad rep. Why Your Facebook Ad Account is Disabled and How to Fix It, As we know, Facebook ads have completely changed the advertising game. Stoian recommends that you set up one ad and get it approved. March 10, 2015 by Jon Loomer - 99 Comments. Your email address will not be published. Facebook determined the word “whitening” was offensive and hence, restricted his account. Avoid being blocked by Facebook: Don’t go crazy posting. Yikes! It’s important to Facebook that users know when they are viewing an ad. Not all negative comments come from “internet trolls.”  Negative comments can be indicators of a community guideline violation. However, ads that are seen too frequently often get flagged. Cookies help us deliver our Services. I appreciate you contacting me and hope this response has been helpful. Take the time to write an email that is honest, descriptive, and appreciative. Customers don’t want to feel like they are being tricked into purchasing a product or service. Similar to the. The Most Common Reasons for Account Deactivation, You may not have violated any of Facebook’s community guidelines or terms of use. It states that your account has been disabled for violating Facebook’s terms of use or advertising guidelines. Don’t know where to start? Though what we were promoting was an online wealth management course - nothing scammy. If your Business Manager or ad account is restricted from advertising on Facebook, you will want to go over your ads and landing pages with a fine toothed comb, looking at every detail to make sure you are compliant with Facebook ad policies. If your appeal is denied, there are still some things you can do. Facebook Twitter Buffer. My Facebook Appeal on “Your Advertising Access is Restricted” Restores Disabled Ad Account! . Promoting unclear or misleading products - I worked with a financial advisor who had mentioned cryptocurrency on his landing pages. It was only my personal user account that was disabled from creating new ads. We know, you’re probably in the heat of the moment trying to quickly resolve this injustice, but we agree with Jerry Banfield. Recommend rental facebook and google account. Others depend on the laws and jurisdictions in the area you are planning to advertise. if you are eligible for a consultation. If this has happened to you, not to worry! It requires influencers and publishers to tag the company they are collaborating with on paid partnership and sponsorship posts. Some of my expected reasons for my restriction include: Over the past 3 years, I'm guessing these violations have just built up until I had made too many associated with my profile. Maybe you violated their advertising policies by mistake. In this post, we explain the most common reasons for account disablement. If your ad account was deactivated, hopefully you now feel equipped with the information you need to hit the ground running again. If this is the case, log in and check your account to see if all payments have been settled. One minute, your Facebook ads are happily ticking along and the next, well, it’s social armageddon because you see this message: “Your advertising account has been flagged because of unusual … Others depend on the laws and jurisdictions in the area you are planning to advertise. 20% text overlay - some videos we used were flagged for this. Posting anything on this list is a big no-no. Get your Facebook advertising activity back on track with this simple guide. The possibilities are endless. I am using them on … Read below to see how you can prevent the deactivation of your ad account. Best Practices for Complying with our Advertising Policies . This way, your ad money doesn’t go down the drain if your account is temporarily disabled for a minor infraction. However, images of art, such as greek statues, are generally deemed acceptable. Stoian also recommends having multiple administrators for each back-up account. duplicating it and running multiple at one time. a chance they will be able to view details on the back end, to give you an informed opinion. Unfortunately, Facebook doesn’t always say exactly why your account has been disabled. The possibilities are endless. This is a perfect example of why it’s important not to rely on a single platform for advertising. In this article, I share what to do when your Facebook Ad account gets shut down and how to prevent it from happening to you! That list is longer than an ten-foot anaconda. They will naturally be open to products introduced by their favorite influencers, as long as those individuals are trustworthy. “Paid sponsorship with [company name]” will now appear at the top of the post, under the influencer’s instagram account name. So you’ve attempted to log in to your ad account and up pops the red box of death. Your email address will not be published. Consider yourself lucky, because this is an easy fix. earlier this year, this experience is a reminder not to put all your eggs in one basket. So, you’ve reviewed all the guidelines above, and you’re screaming, “I’m innocent, I tell you. You’re a busy social media manager. They make it easier for small and large businesses alike to reach their targeted audiences in innovative and effective ways. We know, deactivation is scary and upsetting but with the tools listed above, there’s a chance this nightmare is soon to be over. Second opinion] Facebook. 4 months ago I received a notification from Facebook that my advertising access has been restricted: "Your Advertising Access is Restricted • You're no longer allowed to use Facebook Products to advertise. We found out after filing an appeal and explaining our situation in a logical and thoughtful manner. Even if you receive a denial from Facebook, try again, and again. Keep these policy requirements in mind when creating your ads: Then you can schedule an appointment. I haved managed campaigns for: I have now appealed 3 times and been denied each time, yesterday I tried to appeal again and received the following: "You've reached the maximum number of reviews allowed. IM DONE! This is a … Having old inactive ad accounts and pages just sitting there, not being used. Julie Stoian, CEO of Create Your Laptop Life, has great tips on how to protect your account from deactivation. Use Facebook Business Manager, not your personal ad account. I also work with an online health platform, that promotes working online - which has also flagged MLM violations. We know firsthand how awful this experience can be. One of the most important things to keep in mind is to keep trying. It also gives both parties access to insightful information, such as engagement, reach metrics, total spend, and CPM. Unfortunately, Facebook doesn’t always say exactly why your account has been disabled. "Your Advertising Access is Restricted" - Advice Needed On Getting Account Access Back, local businesses (gyms, daycares, physios), Since I ran an agency, I created ad accounts for my clients, instead of partnering with their business manager - therefore the accounts were technically mine. You somehow violated Facebook Advertising Policies It requires influencers and publishers to tag the company they are collaborating with on paid partnership and sponsorship posts. Some require certifications, age requirements, and/or additional authorizations. We know firsthand how awful this experience can be. Benjamin Chacon’s article on branded content includes a, It’s so important to remain mindful of the way we word advertisements, so that they will not offend others. You can't run ads, manage advertising assets or create new ad or business accounts." Facebook lists these reasons on their ad policies page. You will be prompted to enter your advertiser account identification number. Any other suggestions would be greatly appreciated! Google suspended my original AdWords account right when I was getting 5:1 ROI on it. The most common reasons include: You may not have violated any of Facebook’s community guidelines or terms of use. in innovative and effective ways. You’re not alone. Facebook states, ads that link to Facebook or Instagram content (such as pages, groups, events, or sites that use Facebook Login), “may make limited reference to ‘Facebook’ or ‘Instagram’ in ad text for the purpose of clarifying the destination of the ad.”. There’s a chance they will not be able to give you a definitive answer. 4237. Note that while this is actually pulled from Facebook’s Advertising Guidelines, it’s somewhat tongue-in-cheek. For example, “Gingivitis getting in the way of your relationship? Ask for his/her opinion on why your account was disabled. I'm thinking this is my last option - does anyone have any Facebook ad reps they can recommend who could assist with a manual review of my account? ", keep in mind the following: 1. Facebook Marketing Experts are Facebook employees who provide free consultations and make recommendations for ad optimization. Banfield has created an easy to follow, step-by-step, This is a perfect example of why it’s important not to rely on a single platform for advertising. SHARES. But, there. ads and organic posts tag the business partner. If this has happened to you, not to worry! Share this post with a friend, peer, or colleague and help them avoid this terror. Copywriting in the ads related to personal attributes. You must still tread lightly. Make sure to mention that you’ll fix the errors and do better in the future. How to recover a disabled Facebook ad account » Toomakesense On friday was working ok. I have heard of people being able to speak to a Facebook rep, and have their account reactivated. As we know, Facebook ads have completely changed the advertising game. For example, images that focus on specific body parts, even if not “explicitly sexual in nature,” are not permitted. ” seems to go on forever, but it is important to stay abreast of these guidelines. You can't run ads, manage advertising assets or create new ad or business accounts.". It’s so important to remain mindful of the way we word advertisements, so that they will not offend others. So, you’ve reviewed all the guidelines above, and you’re screaming, “I’m innocent, I tell you. Low Quality Ranking Scores for Facebook and Instagram Ads. Facebook has been shutting down more Ad accounts lately and they typically do it without warning. | … Once the payment is settled, it shouldn’t take long before your ads are up and running again. Ask for his/her opinion on why your account was disabled. My name is Lanh working in South VTM – Group, the company specializes in Online Marketing on Google and Facebook social network in Vietnam.